Coconix Support
Repair questions?
We’re here to help.
Get repair guidance, product help or order support from the Coconix team. Choose the route that best matches what you need.
Real guidance for real repairs
Share your damage, product and question so our team can help you choose the next step.
Choose your route
The right help, without the runaround
Repair guidance works best with photos and a short description. For account or order questions, email or call the support team directly.
Best for repair questions
Personalized repair advice
Send the item, damage, product and photos through the guided form.
Best for order support
Email Coconix Support
support@coconix.com · Response within one business day.
Best for a quick question
Start a live chat
Available 24 hours a day, 7 days a week.
Best for direct support
Call the support team
Available 24 hours a day, 7 days a week.
Personalized support
Tell us about your repair
Direct support
Email, chat or call Coconix
Live chat and phone support are available 24 hours a day, 7 days a week. Email questions are normally answered within one business day.
Live chat
Talk with the team
Start live chatPhone
Regional support lines
- United States+1 (503) 400 33 03
- Canada+1 (825) 305 44 43
- United Kingdom+44 (7488) 88 99 10
Frequently asked questions
Answers before you contact us
Check the most common Coconix product and repair-support questions.